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faqs
Food
Grab-n-Go 3 Day Backpacks
Provisions
Packages
Water
Accessories
Emergency
Preparedness – For How Long?
Shipping
Miscellaneous
Food
Grab-n-Go 3 Day Backpacks
- Do the food bars taste good?
The bars are for extreme situations. While they taste OK, sweet
and kind of coconut flavored, they would not be our first food
choice if we had one. They will however do the trick in an extreme
situation.
- Do the food
bars sustain an adult for three days?
Yes, there is enough for three 200 calorie meals per day for
three days. Bars have a good mix of protein and carbs to sustain
energy.
- Can I pack
other food in the backpack?
Absolutely! There is ample room in the packs for extra supplies.
Provisions Packages
- How
long will the freeze dried food last in the #10 cans?
Food Cans Only – Excluding Powdered Milk
We guarantee a 25 year shelf life (under recommended storage
conditions and unopened) for quality of taste and appearance.
After 30 years, as long as the can has not been punctured or
opened, you might notice a slight difference in taste and appearance.
- Can
I choose a different menu or foods other than what is listed?
Sorry, but no – All Provisions Package menus are designed
for maximum nutritional value. Changing this would involve extensive
research to ensure nutritional values are being met.
- Does the food
really taste good?
Absolutely! All of the freeze dried food is cooked together
and then freeze dried ensuring it maintains it’s robust
flavor.
- What is the
best way to store the food when it gets to me?
Optimal storage is at normal room temperature (60F to 80F).
Storage should also optimally be at normal or below humidity
levels (75% or below) The freeze-dried foods are packed in airtight
NITROGEN PACKED #10 cans. Up to 98% of the residual oxygen has
been removed. The unique canning process uses both vacuum oxygen
removal and nitrogen flushing. This is a time consuming and
slightly more costly process…but well worth it. It is
the same process mandated by the U.S. Military for whom we also
can. Our foods will have the longest shelf life available…up
to 30 years! Each can is coated with a protective enamel inside
and out for double protection, including the lid. The can contents
are protected until you are ready to open and use them. After
opening, we recommend using the content with 2 to 3 weeks for
best results and taste; using the convenient resealable plastic
lid between uses. Treat any leftover food as you would fresh
food.
- What happens
when the food expires?
We will send you notification that your food is expiring with
instructions to reorder. Food cans excluding powdered milk:
We guarantee a 25 year shelf life (under recommended storage
conditions) for quality of taste and appearance. After 30 years,
as long as the can has not been punctured or opened, you might
notice a slight difference in taste and appearance.
- Can
I make extended payments for the provisions packages?
Yes! We can split up shipments to send in increments. For a
complete description click on Extended Payment Options.
Water
- Is it complicated
to store my tap water in the water containers or drums?
Not at all. We will send complete instructions with all the
accessories you need to store your tap water.
- What do the
experts recommend regarding water and emergency preparedness?
It is recommended that you have one gallon per person per day
by both FEMA (the U.S. Federal Emergency Management Agency and
the American Red Cross. They go on to recommend that you keep
a minimum of a two week supply on hand if possible.
- How do I
get the water out of a container or drum if I need it?
Each drum comes with complete instructions and all necessary
accessories for water access.
- Do the containers
or drums stack?
Yes! And very conveniently.
Accessories
- Why aren’t
your accessories included with each package?
With the exclusion of our 3 Day Grab-N-Go Backpacks, all of
our Provisions Packages include only food and water provisions.
In order to keep the cost down and not include items you may
not need we have chosen to sell these items separately.
- Why aren’t
there more choices in your accessories?
Emergency Plan Man is always on the lookout for the highest
quality and lowest cost items in each accessory category. Our
customers are busy people who want the research done for them
with the confidence of knowing they will always receive the
very best! With that in mind, we have chosen one or two of each
item that we personally have in our own kits at home.
Emergency Preparedness – For How Long?
- How long
do I really need to prepare for?
FEMA (U.S. Federal Emergency Management Agency) and The American
Red Cross both recommend a minimum of two weeks food and water
for emergency preparedness. Two weeks is sufficient for many
conceivable emergency situations however, in the event of a
pandemic or terrorist activity that would shut down the shipping
traffic of food supplies to stores AND government disaster management
operations, we highly recommend you consider a one month or
three month package. Emergency Plan Man has a three month package
in his home for each family member.
- Long term
preparedness is cost prohibitive for us. What are the options?
Emergency Plan Man offers a convenient incremental shipping
plan for two week, one month and three month Provisions Packages.
Click here for more information.
If expense is a concern for you we also recommend that you buy
one package for each person in your household each month.
- Why do you
sell 3 Day Grab-N-Go Backpacks when all recommendations are
for two weeks of provisions?
3 Day Grab-N-Go Backpacks are the bare minimum of emergency
preparedness every household should have. We wanted to be sure
to have a high quality, effective emergency preparedness solution
for everyone who may not be able to afford full Provisions Packages.
Also, in many disaster situations you may be required to leave
your home. 3 Day Grab-N-Go Backpacks are ideal for those scenarios.
We also recommend everyone keep a 3 Day Grab-N-Go Backpack in
their car.
Shipping
- Do
you ship outside of the United States?
Due to import regulations on meat and poultry we are not able
to ship to individuals who live outside the USA.
- When can
I expect to receive my order after placing it?
The majority of orders ship out from our warehouse within 2
weeks. However, there may be extenuating circumstances that
cause an order to ship outside that time period. If you have
any questions or concerns about getting your order within a
certain time frame, please call us and we will do our best to
help.
- Who will
deliver my order?
The majority of orders are shipped through UPS. Exceptionally
large orders may be shipped through a common carrier. The US
Postal Service is also used on occasion.
Miscellaneous
-
What is your return policy?
Emergency Plan Man’s return policy is no returns on food
items unless the product is damaged or defective. If you have
a damaged or defective can, please call
(641) 715-3357 ext. 63161# for a return authorization.
For all other items we offer a full refund for the entire package
(excluding food items) if you are not completely satisfied.
Refunds will apply once the product is returned to us (you are
responsible for return costs) less a 15% restocking charge and
the cost of food items.
- Will
my personal information be sold to mailing lists?
Information about our customers is an important part of our
business. The only information we collect is what you submit
to us and is used only by Emergency Plan Man for Marketing and
research purposes. We are not in the business of selling the
information we collect to others.
- Do you have
a catalog you could mail to me?
Sorry, but no. We consider our webpage our catalog. It allows
us to keep our information current at the lowest possible cost.
In our efforts to keep costs as low as possible we try to avoid
printing costs whenever possible.
- What methods
of payment do you accept?
Whether you order through the mail, phone in your order, or
order over the internet, you can always use personal checks,
money orders or a credit card (Visa, MasterCard, American Express)
to pay for your order. If you will be paying by personal check
please note that no order will be shipped before we receive
the check.
- When will
my credit card be charged for my order?
Your credit card will be charged when your order is shipped.
You will only be charged for the items that ship. In the rare
event that we have backordered items that did not ship with
the original order your credit card will be charged for those
items when they ship.
- Can I get
extended payment options for any of your products?
Yes! We have extended payment options for the two week, one
month and three month Provisions Packages. Click here
for more information.
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